TERMS OF SERVICE

The Hair Club & Co.
Last updated: 8 February 2026

OVERVIEW

Welcome to The Hair Club & Co. Throughout this site, the terms “we”, “us” and “our” refer to The Hair Club & Co.The Hair Club & Co. operates this store and website, including all related information, content, features, tools, products, and services offered to you, the customer (collectively, the “Services”).

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and Services to you.

These Terms of Service (“Terms”) govern your access to and use of our Services and apply to all users of the site, including without limitation browsers, customers, and contributors of content.

Please read these Terms carefully before accessing or using our Services. They contain important information about your legal rights, disclaimers, and limitations of liability.

By accessing, browsing, or using any part of the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree to all of the Terms and the Privacy Policy, you may not access or use the Services.

ARTICLE 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given us consent to allow any minor dependents to use the Services on devices you own, purchase, or control.

To use certain features of the Services, including browsing our store or making purchases, we may require you to provide information such as your email address, billing address, shipping address, and payment details. You represent and warrant that all information you provide is accurate, current, complete, and that you have the legal right to provide such information.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.

ARTICLE 2 – OUR PRODUCTS

We make every effort to display and describe our products and services as accurately as possible. However, actual colors, textures, and appearances may vary depending on your device, screen settings, and display configuration.

We do not guarantee that the appearance, quality, or performance of any product will meet your expectations or exactly match the descriptions or images shown on the website.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product and to limit quantities sold per customer, household, geographic region, or jurisdiction.

ARTICLE 3 – ORDERS

By placing an order, you make an offer to purchase. The Hair Club & Co. reserves the right to accept or reject any order at its sole discretion, for any reason.

An order is not considered accepted until payment has been successfully processed and you receive an order confirmation. Please review your order carefully before submitting it. Once an order has been accepted, cancellation may not be possible.

If we cancel or modify an order, we will attempt to notify you using the contact details provided at checkout.

Returns and exchanges are subject to our Refund Policy.

You represent and warrant that all purchases are for personal or household use only and not for resale, commercial use, or export.

ARTICLE 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time your order is placed and will be shown in your order confirmation email.

Unless otherwise stated, prices do not include taxes, shipping fees, handling fees, customs duties, or import charges.

Prices shown on our website may differ from prices offered by third parties or in physical retail locations.

You agree to provide current, complete, and accurate billing and account information for all purchases and to promptly update your details if they change.

ARTICLE 5 – SHIPPING AND DELIVERY

All delivery times are estimates only and are not guaranteed. We are not responsible for shipping delays caused by carriers, customs clearance, or events beyond our control.

Risk of loss and ownership of products pass to you once the order is handed over to the carrier.

ARTICLE 6 – INTELLECTUAL PROPERTY

All content included in the Services — including trademarks, logos, text, images, graphics, videos, audio, and design — is the property of The Hair Club & Co., its affiliates, or licensors, and is protected by intellectual property laws.

You may use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, or exploit any content without our prior written consent.

All rights not expressly granted are reserved.

ARTICLE 7 – OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools that we do not monitor or control. These tools are provided “as is” and “as available” without warranties of any kind.

Your use of any optional third-party tools is entirely at your own risk and subject to the terms of the applicable third party.

ARTICLE 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of third-party websites.

Any interaction, purchase, or use of third-party services is at your own risk.

ARTICLE 9 – RELATIONSHIP WITH SHOPIFY

Our store is powered by Shopify. All purchases are made directly with The Hair Club & Co., not Shopify.

You agree that Shopify is not responsible for any aspect of sales, products, or disputes between you and us, and you expressly release Shopify from any related claims or liabilities.

ARTICLE 10 – PRIVACY POLICY

Your submission of personal information through the Services is governed by our Privacy Policy.

Shopify may also collect and process personal information as described in Shopify’s Privacy Policy.

ARTICLE 11 – FEEDBACK

If you submit feedback, reviews, suggestions, or other content, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute such content for any purpose.

We are not obligated to keep feedback confidential, compensate you for it, or respond to it.

ARTICLE 12 – ERRORS AND OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if any information is inaccurate, at any time without prior notice.

ARTICLE 13 – PROHIBITED USE

You may not use the Services for unlawful purposes, to violate any laws, infringe intellectual property rights, harass others, submit false information, distribute malware, or interfere with the security or functionality of the Services.

We reserve the right to terminate your access if you violate these Terms.

ARTICLE 14 – TERMINATION

We may terminate or suspend access to the Services at any time, without notice. You remain liable for all outstanding amounts up to the termination date.

ARTICLE 15 – DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available,” without warranties of any kind, either express or implied, except where prohibited by law.

ARTICLE 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, The Hair Club & Co. and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Services or products.

ARTICLE 17 – INDEMNIFICATION

You agree to indemnify and hold harmless The Hair Club & Co., Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.

ARTICLE 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in effect.

ARTICLE 19 – WAIVER; ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us and supersede any prior agreements.

ARTICLE 20 – ASSIGNMENT

You may not assign these Terms without our written consent. We may assign these Terms at any time.

ARTICLE 21 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Netherlands.
You and The Hair Club & Co. submit to the exclusive jurisdiction of the competent courts of the Netherlands.

ARTICLE 22 – HEADINGS

Headings are for convenience only and do not affect interpretation.

ARTICLE 23 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Changes will be posted on this page and take effect upon publication.

ARTICLE 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

The Hair Club & Co.
Email: thehairclubandco@gmail.com
Phone: +31 6 43707339

Business address:
The Clerqstraat 109-2
1053 AH Amsterdam
The Netherlands

Business registration number (KvK): 99074656
VAT number (Omzetbelasting): 218897959B01
VAT identification number (BTW-ID): NL005370708B62