Privacy Policy

The Hair Club & Co.

Last updated: 8 February 2026

At The Hair Club & Co., your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Shopify store, place an order, or interact with us.

“Personal data” refers to information that can identify you as an individual. The Hair Club & Co. is the data controller under the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

Privacy Summary

  • We only collect data needed to run our store and fulfill your orders

  • We never sell your personal data

  • Payments are handled securely by trusted providers (Shopify Payments, PayPal, etc.)

  • You can access, correct, or delete your data at any time

  • You can unsubscribe from marketing emails whenever you want

For full details, read the complete policy below.

1. Who We Are

The Hair Club & Co.
Chamber of Commerce (KvK): 99074645
VAT ID: NL005370708B62
Address: The Clerqstraat 109-2, The Netherlands
Email: thehairclubandco@gmail.com

2. What Personal Data We Collect

Order & Customer Information

When you place an order or contact us, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and payment details

This is required to process and deliver your order and provide customer support.

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser and device information

  • Pages visited and interactions

  • Date and time of visits

This helps us understand website usage and improve performance.

Marketing & Communication

If you subscribe to our newsletter, we collect your email address to send updates, launches, and offers. You can unsubscribe at any time via the link in our emails.

User-Generated Content

If you leave a review, submit photos, or contact us, we may process this information to engage with you and improve our services.

3. How We Use Your Data

We use your personal data to:

  • Process and deliver orders

  • Handle payments securely

  • Communicate with you about your order or questions

  • Improve our website and services

  • Prevent fraud and misuse

  • Send marketing communications (only with your consent)

4. Legal Basis for Processing

We process personal data based on:

  • Performance of a contract (order fulfillment)

  • Legal obligations (taxes, accounting, etc.)

  • Legitimate interests (business operations, analytics, security)

  • Consent (newsletters and marketing)

You may withdraw your consent at any time.

5. Shopify, Payments & Third Parties

Our store is powered by Shopify, which securely hosts our website and manages orders. Your data may be shared with trusted third parties where necessary, including:

  • Payment providers (Shopify Payments, PayPal, etc.)

  • Shipping and logistics partners

  • Analytics and marketing services

All third parties are required to protect your data and process it only for agreed purposes. We do not sell your personal data.

6. Cookies & Tracking

We use cookies and similar technologies to:

  • Ensure the website functions properly

  • Remember preferences

  • Analyze website usage

  • Improve marketing effectiveness

You can manage or disable cookies via your browser settings. Some website features may not work properly without cookies.

7. Data Retention

We keep personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law (e.g., tax obligations).

8. Data Security

We take appropriate technical and organizational measures to protect your personal data. While we do our best to safeguard your information, no online system can be guaranteed 100% secure.

9. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion of your data (where legally applicable)

  • Restrict or object to processing

  • Request data portability

  • File a complaint with a supervisory authority

To exercise your rights, contact us at thehairclubandco@gmail.com. We may ask for identity verification.

10. International Data Transfers

Personal data is primarily processed within the European Economic Area (EEA). If data is transferred outside the EEA, appropriate safeguards are applied in line with GDPR.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.